Shipping with Elegance & Assurance
At Oriole Graceful, we understand that each lighting fixture you select is not just a purchase—it’s a statement piece. That’s why our shipping process is designed to be as polished and dependable as our products.

Processing Times
All orders are processed within 1–3 business days. During high-demand periods, slight delays may occur, but rest assured we’ll communicate all updates promptly.

Shipping Methods & Carriers
We offer tracked shipping through trusted carriers to ensure that your order arrives safely and on time. Once your order is dispatched, you will receive a tracking number via email so you can follow its journey to your doorstep.

Estimated Delivery Times

• United States: 7–14 business days

• Europe: 8–16 business days

• Asia-Pacific: 10–18 business days

• Other Regions: 12–21 business days

Delivery times may vary depending on customs clearance procedures and regional logistics. All estimates are provided in good faith.

Shipping Fees
Shipping costs are calculated at checkout and vary based on destination and order weight. Occasionally, we offer promotions with free or discounted shipping, so keep an eye on our store announcements.

Customs & Duties
International customers are responsible for any applicable customs duties or import taxes. Oriole Graceful is not liable for these additional charges once the package is in transit. We recommend checking your local import regulations before placing an order.

Damaged or Lost Packages
Should your order arrive damaged or fail to arrive, please contact us immediately. We will assist in filing a claim and, where appropriate, issue a replacement or refund. Please retain all packaging and photograph any damages for verification.

Change of Address or Delivery Instructions
If you need to change your shipping address or modify delivery instructions, please contact us within 12 hours of placing your order. Once shipped, we cannot reroute packages.

Questions?
For any shipping-related inquiries, feel free to contact us at [email protected]. We are always happy to illuminate the path forward.

Thank you for choosing Oriole Graceful—where vintage glamour meets modern reliability.